All kilim products are handcrafted using natural wool, or cotton flatwoven on wool or cotton base.
-For items available in stock ,delivery will take from 5 to 7 days.
-For the customized items or items which are not available in stock delivery will be from 30 to 60 days depending on the item and the vendor.
-For items available in stock a full payment has to be made in order to proceed with your order.
-75% down payment is required for production of your order to commence, the balance of 25% to be paid upon completion of production and before delivery.
-A confirmation email will be sent to the client with the availability of items in stock
-The delivery charge is stated individually for each destination and is added to the total charge of the ordered product.
-Mobília will deliver your orders to the shipping address on the delivery date, and email we be sent to you a week before delivery date and the courier service will call you to confirm the date and time of delivery.
-All returns need to be sent back within 3days from date of delivery.
-Client should inspect the product thoroughly before the courier leaves,after the courier
leaves mobília is not responsible for any defect or damage in any piece.